Wellness Retreat Booking Terms and Conditions
These are the Terms and Conditions that will apply to your booking. Please read them carefully as you will be bound by them.
These Terms shall constitute the entire agreement between Tamarindo Muscle Therapy Wellness Retreats (also referred to as TMT) and the Client relating to the subject matter herein, and shall constitute a binding agreement. There is no verbal or written; representation, warranty, prior agreement, or description of services, other than as expressed herein.
The contract and booking are made with, and services will be provided by Tamarindo Muscle Therapy Wellness Retreats. By booking a trip, you agree to be bound by these Terms and Conditions that govern the relationship, the cancellation policy and limitations of liability. These Terms and Conditions affect your rights and designate the governing law and forum for the resolution of any and all disputes.
BOOKING RETREATS + THE CONTRACT
All persons wishing to make a booking have carefully read and understand the Terms and Conditions that follow. By making a booking with TMT, you accept on behalf of yourself and all those named on the booking and/or person(s) under a disability to be bound by these Terms and Conditions. A booking is accepted and becomes definite only from the date when Tamarindo Muscle Therapy Wellness Retreats sends a confirmation email. It is at this point that a contract between Tamarindo Muscle Therapy Wellness Retreats and the Client comes into existence. Before your booking is confirmed and a contract comes into force Tamarindo Muscle Therapy Wellness Retreats reserves the right to decline any booking at their discretion. The person or persons named on the booking are hereafter referred to as the “Client”. All bookings are made with Tamarindo Muscle Therapy, which sells the tours described in this website.
**Please note that Tamarindo Muscle Therapy only offers tours and related activities to adults over 18 years of age.
Tamarindo Muscle Therapy encourages you to refrain from purchasing non-refundable travel until you receive the Retreat Planning Guide or email confirmation from TMT staff.
DEPOSITS + CANCELLATIONS
You may book a retreat with a nonrefundable deposit (down payment of 50% of the total cost of the retreat) until 1 month prior to the retreat start date, after which full payment is required to secure your spot (if any are still available).
Our retreats typically fill three or more months in advance.
The remaining balance of your retreat payment is due upon arrival at the retreat center. You can pay the remaining balance in cash, via pay-pal or credit/debit card (note: international transaction fees may apply depending on your bank).
Booking early ensures you a spot in a retreat, many of which sell out far in advance. If your plans change:
You may transfer your booking to a friend and have him/her repay you for your spot (just let us know of the name change on your booking!) 90 days or more before the retreat begins.
Pricing + Fees
All retreat prices are quoted and payable in USD.
TMT is not responsible for any fees incurred due to currency exchange or fees charged by your credit card/bank for processing funds in another currency.
MEDICAL CONDITIONS + SPECIAL REQUIREMENTS
The Client must notify Tamarindo Muscle Therapy in writing during the process of booking (on your registration form) of any medical conditions, pregnancy, disability or any other mental and or physical condition which may affect fitness to travel and/or any medical condition. Failure to notify TMT may result in the Client being refused travel. Some trips may be unsuitable for Clients due to age, mobility, disability, pregnancy or physical or mental conditions. It is the Client’s responsibility to check prior to booking. TMT may refuse to carry pregnant women over 24 weeks or Clients with certain conditions. TMT is not required to provide any special facilities unless it has agreed to do so in writing. TMT facilities vary and TMT makes no representations and gives no warranties in relation to the standard of such treatment.
ACCEPTANCE OF BOOKING + FINAL PAYMENTS
Acceptance of Booking
TMT will confirm acceptance of the Client’s booking via email. Please ensure TMT is on your contact list so our emails don’t go to your junk folder!
For all retreats, the payment of the final balance payment is due upon arrival at the retreat center, full payment is due upon check in the first day of the retreat.
CANCELLATION OF A RETREAT BY TMT
TMT reserves the right to cancel any trip for any reason, but will not cancel a tour less than 90 days before departure except for Force Majeure, unusual or unforeseen circumstances outside the TMT’s control. When a tour is canceled by TMT before the agreed date of departure for any reason other than the fault of the Client, the Client can either:
Transfer her deposit to another retreat taking place within the next 12 months, or:
Receive a full refund of all monies paid under the contract as soon as possible.
TMT is not responsible for any incidental expenses or consequential losses that the Client may have incurred as a result of the booking such as visas, vaccinations, non-refundable flights or rail, non-refundable car parking or other fees, loss of earnings, or loss of enjoyment, etc. If the Client is offered a refund but requests an alternate tour of a higher value than that originally booked, then the Client must pay the difference in price.
All TMT retreats do not include national or international airfare. TMT strongly recommends you wait until the trip is confirmed to run before booking airfare or making any non-refundable travel arrangements.
TRAVEL + HEALTH INSURANCE
TMT recommends Clients obtain travel medical insurance. TMT shall have no liability for personal injury of any kind or loss, theft of or damage to baggage or personal effects. Personal belongings lost or stolen while unattended by the client in public lounges or other public areas, whether on board a train, bus, or other modes of transportation, publicly owned or operated by TMT or elsewhere, are not reimbursable. Losses due to ordinary wear and tear and other acts of God are not reimbursable. TMT cannot accept responsibility for and in no event shall be liable for loss or damage of valuables or other articles belonging to the client.
The Client acknowledges that the cost of TMT retreats does not include insurance and that the Client has been advised to obtain separate coverage at an additional cost.
Valid Passport: The Client must be in possession of a valid passport required for entry, departure and travel to retreat destinations outside the U.S. (passport must be valid 6 months past the return date), all visas, permits and certificates including vaccination certificates (if required), insurance policies, etc. are required for the whole of the journey. The Client accepts full responsibility for obtaining all such documents, visas and permits prior to the start of the retreat and is solely responsible for any adverse consequences resulting from missing or defective documentation. Any information or advice given by TMT regarding visas, vaccinations, climate, clothing, baggage, special equipment, etc. is purely advisory, provided as a courtesy to the Client and TMT is not responsible for any errors or omissions as to the information provided by third parties such as the appropriate governmental authorities.
Retreat Details: To expedite the obtaining of travel documents and flight bookings please note that all international trip-related documents such as Retreat Planning Guides will be sent via email once the trip is confirmed to run. TMT will aim to confirm trips within a reasonable timeframe.
The Client acknowledges he or she will be visiting places where the political, cultural and geographical attributes present certain risks, dangers and physical challenges greater than those present in his/her daily life. The Client acknowledges he/she has considered the potential risks, dangers and challenges, and expressly assumes the risks attendant to international travel.
SUPPLIERS + INDEPENDENT CONTRACTORS
Hotels, shuttle services, excursions or other elements of a Tamarindo Muscle Therapy Wellness Retreat will be arranged by TMT with local suppliers who may themselves engage the services of local operators and/or sub-contractors. TMT will at all times endeavor to appoint reputable and competent local suppliers. The terms and conditions of the suppliers will be applicable. These may limit or exclude the liability of the supplier. The liability of TMT will not exceed that of any supplier.
SAFETY + TRIP ENJOYMENT
We take your safety and well-being very seriously, which is why we partner with only the best guiding companies and other trained professionals for all of our retreats. However, you are ultimately responsible for your safety, which is why we ask all retreat participants to sign a liability waiver before departure. To avoid possibly dangerous situations, it is extremely important that you obey any rules and regulations imposed by the TMT Retreat Leaders and/or Local Guides and instructions given by them.
TMT reserves the right to prohibit any Client from continuing on a trip with no right of refund if, in our opinion, that Client’s actions pose a threat to the safety of them, others, or to the wildlife, or if that Client’s actions or behaviors are seriously jeopardizing the enjoyment of the trip for others. All Clients must, at all times, strictly comply with the laws, customs, foreign exchange and drug regulations of Costa Rica.
In the course of participation in a TMT event, photos or video may be taken by participants or guides. These images may be used in any TMT materials, website, Facebook, etc., unless Clients specifically request to the photographer or in writing to TMT, to not use any material your image is depicted in. Otherwise, permission is granted to TMT to perpetual, royalty-free, worldwide, irrevocable license to use such images for publicity and promotional purposes.
RETREAT ITINERARY CHANGES
TMT and its partners reserve the right to alter retreat programs and itineraries due to weather or road conditions. These programs may be changed or canceled at any moment during the trip to assure the safety of our clients and staff. No responsibility is accepted for losses, expenses due to delays, because of strikes, accidents, sickness, damage, negligence, weather, war, changes in schedules or other similar causes. TMT and its partners do not assume responsibility for accidents or deaths that can be traced to the participants’ negligence, acts of third parties or exterior circumstances such as weather, natural occurrences, ware or other similar causes. We will do our best to stay on schedule and we appreciate in advance your cooperation and understanding.